Sharing a report processor that ships each Puppet log event to Square's Cube time series collector as a labelled event for dashboard display
$ cd ~/posts/2012/
Puppet and Cube Customer Service Tips for Young Players Lessons from years of customer-facing roles: own the impact, over-communicate, keep your cool, and treat people as you would want to be treated
4 min read#customer servicePuppet Linter Supports Private Repos Adding GitHub OAuth2 support to the Puppet Online Linter so authorised private repositories can now be linted on commit
Sending metrics from Puppet to Librato A Puppet report processor that sends Puppet run metrics to Librato using the librato-metrics gem, with module install steps
Firing right Why firing well matters, the three broad reasons it happens, and guidelines for handling it with honesty, transparency, and minimal damage
4 min read#HRTwinger A tiny Ruby gem that provides finger-style command line output for any Twitter user, built mostly to entertain myself for ten minutes
Is DevOps the new silo? Worrying that naming a team DevOps just relocates the silo problem instead of changing the culture, process, and tooling underneath
1 min read#devops