Tactics for cutting through change theatre and blame culture in ITIL-heavy shops by showing safe repeatable changes and centring customer needs
2013
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How to make change in corporate environments -
What makes a good tech reviewer What a tech reviewer should and should not do, drawn from a bruising first experience on my Hardening Linux book
2 min read -
What Recruiters Do Wrong Common failure modes in recruiter outreach including impersonal templates, vague roles, stale CV data, and avoidance of compensation
5 min read -
Making changes Leaving Puppet Labs after three and a half years to become VP of Engineering at Venmo in New York
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Puppet and New Relic Deployments Releasing a module that ships deployment events from Puppet to the New Relic Deployment API via a custom type or a report processor
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Puppet and Sematext Releasing a Puppet report processor that ships each metric generated during a Puppet run to Sematext using the sematext-metrics gem
1 min read -
Thoughts on recruiting process Seven practical tips for both hiring managers and candidates covering communication, on-site interviews, follow-up, and feedback
3 min read