This is an excellent post on the phenomena of “help vampires” who suck up the support goodwill in communities. It tells you how to spot them, how to handle them and how to protect your community against them.
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About
- 30 something IT geek and author whose favourite things are books, other people's photography, good food, cats and Ruth.
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- What I'm Doing...
- "Complaints accepted in unified diff format only" - my new motto via tmz on IRC. 1 day ago
- "Do you think it's bad if we call this Project Skynet..." 1 day ago
- RT @steve_evil: If you use RHEL, and want #puppet in RHEL6, talk to your support rep to file a blocker on http://bit.ly/cnx1zI 2 days ago
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Posting tweet...
